Deposits are returned as a credit on your account after 24 consecutive months of service as long as the following requirements have been met:
- The account has not been delinquent more than twice within the past 24 months
- Payment has not been refused by a bank within the past 12 months
- Service was not disconnected for non-payment within the past 12 months.
If not credited after 24 months, your deposit is credited to your account at the time of your final billing after deduction of outstanding charges.