Why is my bill higher than normal this month?

The most common reason for high water usage are leaky plumbing fixtures and excessive irrigation.  Water bills are based on monthly meter readings reflecting the amount of water that registers through the meter.

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1. How can I start a water utility account?
2. How can I close my water utility account?
3. How do I know what my Customer ID (CID) or Account number are?
4. Who can I contact if I have a Utility related question?
5. I don’t live in Wellington year round, why do I still get a bill each month?
6. How can I pay my bill?
7. Why is my bill higher than normal this month?
8. How often can I run my sprinklers/irrigation?
9. Is there a credit available for filling my pool?