I don’t live in Wellington year round, why do I still get a bill each month?

Base facility fees are charged each month in order to recover expenses required to keep service availability to the service location regardless of usage or occupancy.

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1. How can I start a water utility account?
2. How can I close my water utility account?
3. How do I know what my Customer ID (CID) or Account number are?
4. Who can I contact if I have a Utility related question?
5. I don’t live in Wellington year round, why do I still get a bill each month?
6. How can I pay my bill?
7. Why is my bill higher than normal this month?
8. How often can I run my sprinklers/irrigation?
9. Is there a credit available for filling my pool?