COVID-19 Senior Assistance
The Senior Call Center will be operated by the Community Services Office from Monday through Friday 8:00 AM -5:00 PM. Please call 561-791-4796. Please note that this line is reserved for information about senior services; it is not intended to provide medical assistance. Please call your physician or the Florida Department of Health for health-related questions.
The following services will be available to Wellington Senior Residents ONLY, Ages 60 +:
- Pre-Paid Prescription Pickup and Delivery Local (Within Wellington Area)
- Pre-Ordered and Paid Groceries Pickup and Delivery Local (Within Wellington Area)
- Senior Transportation Program Expanded to Unlimited rides in Wellington (to the doctor’s office, grocery store or pharmacy only)
The Community Services Department will also be partnering with the InterFaith Council.
InterFaith will prepare food bags (non-perishable items) ready for delivery to those seniors who do not have access to the internet or unable to order on-line.
The Florida Department of Health has established a dedicated coronavirus call center at:
1-866-779-6121 that is available 24 hours a day, seven days a week, as well as an email address at COVIDemail@example.com that the public can use for questions or clarifications on issues relate to coronavirus.
If you experience signs or symptoms of COVID-19, contact the Palm Beach County Department of Health at 561-840-4500.
Meals for More Seniors
West Palm Beach, FL –The Area Agency on Aging of Palm Beach/Treasure Coast’s Helpline specialists are calling 1,825 seniors who are on the waiting list for Home Delivered Meals in the five county area and serving them as a result of the new stimulus funding. These funds are to support seniors 60+ and persons with a disability age 18-59.
The Area Agency on Aging is the local agency receiving stimulus funding from the Families First Act and CARES ACT to serve homebound seniors. All clients who were previously receiving a meal at a senior center or adult day care center are now getting food through an alternate channel. With the COVID 19 emergency situation, more seniors than ever are homebound due to the shelter in place directive. As a result, the Helpline is receiving more calls from seniors in need of food.
“Under normal circumstances, the Area Agency on Aging’s Helpline assists the vulnerable seniors get connected with services, including access to food,” said Dwight D. Chenette, MPH, MBA, Chief Executive Officer of the Area Agency on Aging. “During COVID 19 our Agency is assuming a broader role with connecting seniors in Palm Beach and the Treasure Coast with needed services.”
Helpline specialists are available to assist seniors with applications for Food Stamps (SNAP). The Department of Children and Families has expanded benefits under Food Stamps and the Helpline can assist with enrollment.
Seniors and adults with a disability should call the Helpline at 1-866-684-5885 for access to services such as food, electric bill assistance, help with Medicare and caregiver resources. As an outgrowth of the Older Americans Act, the Helpline is, as always, the gateway to publicly funded services, Medicaid and long term care needs.