Set Up an Account

  1. Residential
  2. Commercial

Residential Account Requirements

  • Complete and submit an application form. An application can be requested by emailing Customer Service.
  • Provide personal identification such as a Government issued photo identification or passport
  • Provide proof of legal occupancy by presenting a valid lease signed by both the owner and tenant showing commencement date of lease if renting - or - a signed combined Settlement Statement , warranty deed or recorded certificate of title if you are a property owner
  • Pay applicable deposit
  • You can mail, email us, or present all required documents in person at our Customer Service Center located at 12300 Forest Hill Boulevard
  • All documents needed by 4pm for same day activation during normal business hours