Can the Code Officer enter onto my property to conduct the inspection?
Not unless invited onto the property by the property owner or tenant. As a general rule, inspections must be performed from a public right-of-way or easement. In some cases however, a neighboring property owner may give permission to enter onto their property to observe your property.
Does Wellington ever correct or “abate” the violation?
If a nuisance or life safety violation exists, Wellington may correct the violation. Three examples of when Wellington may consider correcting the violation is an overgrown lot, an unsecured swimming pool or an unsecured building providing an attractive nuisance. If Wellington does correct the violation, liens are placed against the property for the costs associated with the correction.
Can Wellington foreclose on the property if the liens are not paid?
Yes. Except for homestead property, Florida Statute Chapter 162 provides that liens which remain unpaid for a period of 3 months may be foreclosed upon. The city would prefer to avoid such extreme consequences where possible.
Can I appeal the Special Magistrate’s decision to the Wellington Council?
No. Based on Florida Statute Chapter 162, an appeal is only to the Circuit Court.
Can I file an appeal of a decision of the Special Magistrate?
Yes. Per Florida Statute Chapter 162, an appeal of a decision by the Special Magistrate must be filed to the Circuit Court within 30 days of the date of the Order.
If a lien is filed, does it attach to only the property that was the subject of the violation?
No. The lien will attach to all properties owned by the property owner in Palm Beach County.
Will I have to pay a fine
In most cases the costs that the Code Compliance Division incur in the prosecution of a case to the Special Magistrate will be assessed against the property owner at the hearing. A lien will be filed if the costs are not paid within the time frame given by the Special Magistrate. These costs are typically not less than $175.00 but in some cases have been as much as $600.00. Actual per day fines will be certified by the Special Magistrate if the violation is not corrected by the time specified in the Order. These per day fines will continue to accrue until a violation is corrected and the Code Compliance Division is notified of the correction. These fines can accumulate into many thousands of dollars and are filed as a lien against the property.
What happens if I do not attend the Special Magistrate hearing?
The Special Magistrate will issue an Order based upon the testimony provided at the hearing and will direct that the violation be corrected within a specified period of time. Fines and liens may be placed against a property as a result of any enforcement action, whether or not the property owner is present at the hearing.
What happens if I don’t correct the problem within the time given by the code officer?
If the violation is not corrected, you will be served with a Notice of Hearing requiring your appearance before the Special Magistrate. The Special Magistrate can assess fines up to $250.00 per day for each day the violation continues to exist.
What do I do if I receive a violation notice?
Take prompt action to correct the violation. If you are not sure what needs to be corrected, how to correct it or, if you are working toward correcting the violation, but need additional time due to special circumstances, it is important that you call the code officer to discuss your issues. In most cases additional time will be given if the individual circumstances warrant such an extension.
Is the Code Compliance Division required to provide a first notice?
No, it is provided primarily as a courtesy to the property owner. The code officer may choose to send a case directly to the Special Magistrate without providing the first courtesy notice if there is a life safety violation, if a nuisance has been declared, or if there is a repetitive history for the property or owner. In that case, a Notice of Violation/Notice of Hearing will be sent to the property owner notifying them of the violation and Special Magistrate hearing date.
What type of notice does the Code Compliance Division provide if a violation is found?
If a violation is noted, a first or courtesy notice will be given to the property owner of record, and in some cases the tenant, to advise them of the problem(s). The notice may be in the form of a letter sent to the property owner, or it may be in the form of a “door hanger” left at the front door of the home. A property owner is given a period of time to correct a violation, usually three to thirty days.
What is a Neighborhood Improvement Inspection?
A Neighborhood Improvement Inspection is a pro-active, department generated inspection. The code officer will inspect each property to determine if there is any violation of a Wellington Regulation. Approximately 75-80% of our total cases are a result of the pro-active efforts of the code officer.
How does the Code Compliance Division “select” the properties they inspect?
The Division caseload is generated in one of two methods. Responding to citizen complaints is a first priority. In addition, the code officers periodically tour residential communities performing Neighborhood Improvement Inspections.
Is there a cut-off date for getting my storm debris curbside?
There is a cut-off date; however, we do not know the exact date until collection begins and progress is measured. Generally speaking, collection can take anywhere from 45-120 days to complete. Residents should stay tuned to media for Wellington public announcements or visit our website.
Will my stumps also be collected?
Stumps are included in collection after a storm; however, they are picked up by a separate contractor and generally collected from the middle to the end of our cleanup efforts.
Will Wellington arrange for contractors to collect storm debris from my place of business?
No! Businesses do not receive storm debris collection from Wellington contractors and must make private arrangements for its removal.
Why can't Wellington guarantee a truck will come to pick up my neighbor's and my large piles of debris when they know a storm is approaching?
We could be seriously harmed by flying debris if it isn't collected! Wellington encourages residents to plan well ahead by completing all major cutting by April 30th. When residents cut large amounts of debris as a storm is nearing landfall, there is not enough manpower, equipment or hours in the day to collect it all. Wellington and the haulers also have to prepare their own facilities and equipment to safely weather the approaching storm.
Will Wellington contractors come into my yard to collect my large debris so I don't have to transport it to the curb?
FEMA guidelines do not provide for contractors to come into a resident's yard to collect debris. All debris must be moved curbside where your normal garbage pickup occurs.
My fence blew down. Will Wellington pick it up from the curb?
Fencing is collected by Wellington contractors and should be placed at the curb in a pile separate from vegetative debris and household garbage.
I filled my recycle bins with drywall and roof tiles. Why would my hauler keep passing them by instead of emptying them?
Your recycling bins should never be used for anything other than recycling! Your recycling collector will not pick up trash and your trash hauler will not touch a recycling bin. Drywall and other small amounts of construction debris should be double bagged under 50 pounds.
How do I dispose of roofing shingles or tiles?
Small amounts of roofing shingles or tiles should be containerized by double bagging. Small amounts placed loosely at the curb are almost impossible to collect mechanically and if collection is attempted the result is usually extensive damage to lawn, swale, driveway or street. If you have a large amount we recommend the rental of a roll-off container or having your roofer include the cost of removal of the shingles in their roof replacement estimate. In many cases, these costs are covered by your insurance company.
If our community does not want to wait for Wellington's contractors to collect storm debris and we hire a private contractor, will we get reimbursed?
No! There is no reimbursement provided to any individual or community that hires a private contractor to remove and dispose of storm debris generated from a federally declared natural disaster.
Will there be more damage to my property from the storm debris collection process?
Because of the specialized, heavy duty equipment used to collect as much debris as possible in the shortest amount of time, minor damage to swales and lawns is not uncommon. Residents should be prepared to add fill, dirt and sod to the staging area of their yard if this occurs.
The storm debris contractor left a lot of leaves and pine needles when they picked up my large pile. Who is responsible for cleaning that up?
The homeowner is responsible for cleaning up residual debris following the first collection. All leaves, twigs, pine needles, etc. need to be raked up and containerized in plastic bags for collection on the next pass. Small debris that is not containerized cannot be collected by the heavy equipment used by storm debris contractors.
Why do I have to separate my yard waste from my construction debris? Can't you pick it up with the same truck?
The collection of storm debris can be very costly and keeping debris types separate reduces the overall cost which is a savings to the taxpayer. Processing clean vegetation is cheaper than processing vegetation with construction and other debris mixed in.
What will Wellington's contractors collect on the first pass?
Clean vegetative debris only is collected on the first pass. If your vegetative debris is mixed with construction or other debris, you must separate it and it will not be collected until the second or third pass.
How many times will a contractor collect debris from my home?
Contractors provided a minimum of 2 passes following the storms of 2004 and 2005. The actual number of times can change depending upon the severity of the storm and the amount of damage it leaves behind.
When is hurricane season?
Hurricane season runs from June 1st through November 30th.
I know Wellington wants all residents to do regular yard maintenance year round but what is the best time for me to do major cutting and/or tree removal?
All major cutting and/or tree removal should be done between December 1st and April 30th. Hurricane season has ended by December and even though we have not yet experienced a hurricane in June, it doesn't mean it won't happen. There should be no cutting done from June 1st through November 30th.
Why shouldn't I put large amounts of vegetation from major cutting at the curb in May when hurricane season doesn't officially begin until June 1st?
If everyone waited until May, the collection system will become overburdened making it impossible to collect all vegetation before a June hurricane landfall.
Does Wellington collect my storm debris or is it FEMA that provides the service?
Neither. Wellington hires private contractors to collect all residential storm debris and FEMA representatives interpret and enforce the rules of collection.
I live in a gated community or on a private road. Will Wellington collect my storm debris?
If you receive curbside collection service, your storm debris will be collected at the curb. If you reside in a multi-family unit such as a condominium and have containerized (dumpster) service, your community will need to hire a private company to place all storm debris at the nearest public road right-of-way for collection.
How soon will my regular garbage be collected following a storm?
Garbage collection is priority and it will be the first thing collected following a storm's passing. Residents should place garbage curbside on their regular scheduled collection day unless our public service announcements advise otherwise.
When can we expect to have the first collection of storm debris?
Collection starts almost immediately after the storm passes. Depending on the severity of the storm, it may be 3-6 weeks before residents receive their first collection of storm debris.
Equestrian Master Plan
What is Wellington’s Equestrian Community?
Wellington has one of the most dynamic equestrian communities in the country and features several venues for a variety of disciplines including polo, dressage, hunter and jumper disciplines as well as non-competitive, family-owned farms. Wellington’s EPA is identified on the Future Use Land Map and is regulated by the Equestrian Overlay Zoning District (EOZD). Wellington’s Equestrian Community can be defined by both its location and population. Primarily, the equestrian community is located on 9,000 acres in the western and southern portions of Wellington within the Equestrian Preserve Area (EPA). It includes the land, bridle trails, facilities, businesses and parks that support horses as well as the people who care for them, including owners, riders, and caretakers.
Bracelets will also be available for purchase at the event. Sales on the day of are CASH ONLY, and end at 9:00 p.m.
An ATM will be available on site.
Bracelet prices are $10 per child, $5 per adult on the day of the event. Children 2 and under are free. Bracelets for adults are only needed for the Haunted Hallways or Hay Rides.
Is there an ATM on site?
Yes, there will be an ATM on site, near the gym main entrance.
When are the Costume & Pie Eating Contests? Do I need to sign up?
No sign ups are necessary for the costume contests, however a bracelet is required to participate.
The pie eating contests are first come, first serve. Sign up at the sound stage. A bracelet is required to participate.
See the event schedule for start times (to be posted soon!)
Is parking available at the event?
Yes, however available parking is limited. We strongly encourage guests to take advantage of the free shuttle, located at the Palm Tran Bus Stop by Nordstrom at the Mall at Wellington Green. The shuttle runs from 5:30 pm – 10:00 pm. Those still wishing to park at the event should try to arrive early and carpool if possible.
What activities need a bracelet?
Participation in all activities requires the purchase of a bracelet, with the exception of purchases made with Food Trucks or vendors. Adult bracelets are only needed for the Haunted Hallways or the Hay Rides.
Are there Age Restrictions for any activities?
Children must be 12 years of age to go through the Hallways without an adult. The Haunted Hallways are not recommended for children under the age of 10.
Hay Rides: Children must be 12 years of age to ride without an adult.
Are pets allowed at Fall Festival?
No pets (with the exception of service animals) are allowed in the park.
Are the Haunted Hallways scary?
The Haunted Hallways are intended to be frightening, and may utilize strobe lights, extremely loud noises, fog effects, realistic props, cinematic gore, power tools, tight spaces, and low lighting.
The Haunted Hallways are not recommended for children under the age of 10.
Children must be 12 years of age to go through the Hallways without an adult.
Where do I apply for employment?
Applications are accepted online for current open positions only. The online application must be completed in its entirety, and all applicants must meet the minimum requirements for the position they are applying for. Start the process by going to www.wellingtonfl.gov, navigate to Departments, Human Resources, and then click on the Apply Online link.
How do I claim Veteran's Preference?
If you are claiming Veteran's Preference, fill out that section of the online application.
What is the hiring process?
All applications must be completed in their entirety and minimum requirements must be meet. The applications that pass this screening are passed on to the Department Head or Supervisor of the Department with the open position. The Department will arrange interviews with the most qualified candidates.
After the most qualified applicants are interviewed, they may be asked to fill out a release so that a background check, drug screen and physical can be performed. After these screenings, a job offer may be made to the applicant that best fits the needs of the Village.
How do I get notified if I have been chosen or not?
If your application is reviewed and meets our minimum criteria, you may receive a phone call to set up an interview. Should your application be declined, we will notify you via email at the address you provided to us in your online application.
How long do I need to wait to hear from someone?
Sometimes the Village receives many applications, and it can take a few weeks from the time you applied to get a response or phone call. We understand people are anxious to hear back, and therefore, we do our best to review the applications as quickly as possible.
What is the pay for the position?
The Village has a Pay Grade Chart. It can be viewed online to see what the pay grade is for the position you are applying for. All new hires generally start at the minimum pay of the pay grade for their position.
Will I be told why I did not get the position?
Generally, the Village interviews a number of candidates for an opening. Candidates with the best overall match of attributes, such as work experience and skills, will be chosen.
Local Business Tax
I am 65 years of age, how do I apply for an exempt Local Business Tax Receipt?
Customers over 65 years of age must meet the following criteria:
Must be a resident of Wellington Must show proof of age
Must use his/her own capital, with no more than $1,000 invested in starting the business (must sign an affidavit attesting to this fact)
I am over 65 years of age, applied for, and was granted the over-age exemption and received a renewal. What am I supposed to do with it?
If a senior citizen over 65 meets certain requirements; they are exempt from paying the Local Business Tax. However they still need the Local Business Tax Receipt, but do not pay the tax. Mail the renewal notice to Wellington Village Hall to validate the renewal at $0.00 and the actual license will be sent back to you. The Local Business Tax Receipt will not show as renewed until we validate it. If you are doing any type of business that requires back up documentation, such as a State or local license, (contractor, etc.) you must send a current copy with your renewal.
Do I need more than one Local Business Tax Receipt?
You will need one (1) Local Business Tax Receipt for each location you are operating your business from and for each classification of business you are conducting.
How do I renew my Local Business Tax Receipt?
Renew by mail or in person at our office at 12300 Forest Hill Blvd, Wellington, FL 33414 or pay on-line using Click2gov. If mailing your renewal, please mail to: Attention: Business Tax Receipt, 12300 Forest Hill Blvd, Wellington, FL 33414
If I have a Local Business Tax Receipt and move to a new location, change business name or ownership, do I need a new Local Business Tax Receipt?
Yes. You must submit a new application anytime you make one of the above changes.
All local business tax receipts may be transferred to a new owner when there is a bona fide sale of the business upon payment of a transfer fee of 10% of the annual business tax, not less than $3.00 or more than $25.00, (205.033(2), Florida Statutes) and presentation of evidence of the sale and the original receipt. Upon written request and presentation of the original receipt, any receipt may be transferred from one location to another within the village upon payment of transfer fee of ten percent of the annual local business tax not less than $3.00 or more than $25.00
Which one do I get first- The Wellington Local Business Tax Receipt or The County Local Business Tax Receipt?
The County application is required to be submitted as part of Wellington's application. Upon intake Zoning will review the application for compliance with Wellington Land Regulations (LDR) for the "use" at the proposed location. If approved staff will sign-off on the County application, process and issue the Wellington Local Business Tax Receipt and mail it and the approved County application to the applicant.
How much does a Local Business Tax Receipt cost?
The taxes are based on the business category, ranging from $100.00 to $2,500.00. Some classifications determine the tax by the number of employees, number of seats, inventory at cost, number of merchandise machines, rental units, etc.
How long does it take to get a Local Business Tax Receipt?
Local Business Tax Receipts are issued within 3 to 5 business days, upon presentation of the application and any pertinent documentation that may be required, such as proof of State Licensing, if required, if the nature of your business is regulated by State or Local certification.
I am using a fictitious name (D/B/A). How do I register it with the State Of Florida?
If you are using a Fictitious Name, you must have that name registered with the Florida Department of State Division of Corporations. Filing for a fictitious name is done through the Divisions of Corporations. Applications are available on-line at www.sunbiz.org .
My business is a not for profit entity, do I need a Local Business Tax Receipt?
Pursuant to Florida Statutes, Chapter 205.192, non-profit corporations are not required to obtain a County Local Business Tax Receipt. A Wellington Local Business Tax Receipt is required, but no fee is charged.
I will be charging sales tax for my services. How do I obtain a sales Tax number?
Why do I need a Wellington Local Business Tax Receipt and a county Local Business Tax Receipt?
A local business tax shall grant the privilege of engaging in or managing all businesses, professions, or occupations within the village’s jurisdiction.
Business Tax Receipts are issued by the Tax Collector’s Office for the privilege of operating a business in Palm Beach County.
Is Wellington’s Local Business Tax Receipt, all that I need?
No. Depending on the type of business or profession, and the location of your business, you may need State, Professional and County Licenses.
How do I apply for Wellington’s Local Business Tax Receipt?
Applications for Wellington’s Local Business Tax Receipt are obtained at 12300 Forest Hill Blvd, Wellington, FL 33414, or you may download the appropriate application (PDF). Please note: The application must be submitted in person to our office at 12300 Forest Hill Blvd, Wellington, FL 33414. You may send in a representative if you are unable to come in yourself.
When do I need a Wellington Local Business Tax Receipt?
Any person doing business within the village’s jurisdiction needs a Wellington Local Business Tax Receipt. Businesses will also need to obtain a county license from Palm Beach County Tax Collector. The Local Business Tax Receipt is a tax imposed for the privilege of doing business in both the municipality and the county in which the business is located. Any person who provides merchandise, entertainment, or services to the public, even if only a one-person company or home-based business, must obtain a Local Business Tax Receipt to operate.
Will the spray harm my children or pets?
Not likely. The pesticide is extremely safe for use around warm blooded creatures and is in fact a repellent for animals. There is, however, the possibility that inhalation of the spray could cause a reaction in individuals with chronic respiratory illnesses such as asthma or emphysema.
How do you know what area has been sprayed?
Each night's activities are recorded and reviewed the following day. A GPS recording device provides a visual track of a truck's location and an indication as to whether the spray system was on. This system provides us the ability to view the actual work of the operator to determine if any part of the treatment area was missed and to assure that he or she is performing appropriately.
How often may we expect our residence to be sprayed?
During the peak of the mosquito season (June through November), no more than once per week. Wellington is divided into five (5) zones to be treated.
How is mosquito surveillance conducted?
The primary system is five (5) light traps augmented with carbon dioxide (CO2) operated at the same time each evening. Residential requests are used to indicate problems not reflected in light traps. Mosquito technicians in the field conducting larval surveillance and treatment utilize landing rate counts to provide additional data.
What is the schedule for spraying?
Spraying for adult mosquitoes is not done on a routine schedule. Schedules are made on a daily basis based upon surveillance data taken each morning from mosquito traps around Wellington. State pesticide regulations require specific surveillance be conducted prior to pesticide applications.
Is there a do not spray list?
Yes. Beekeepers, farmers, and any residents in Wellington who wish to be added to a do not spray list must submit a completed Do Not Spray form.
Recreation Weather, Field & Event Alerts
What do the different icons mean?
The green circle icon means "It's a Go!" or "OPEN", and there are no present cancellations, delays or notices.
The yellow triangle icon means "Delayed". Select that extension to view additional details or listen to the recording.
The red icon means "Canceled" or "CLOSED". Select that extension to view additional details or listen to the recording.
The question mark icon means "Questionable" or "Notice". This may be used to post more information for an event, activity, or facility, or to note that we are monitoring the current weather situation. Select that extension to view additional details or listen to the recording.
I didn't see an answer to my question...
For all other issues you can call support: (888) 255-6110 or email: firstname.lastname@example.org.
You can also contact us with additional questions or concerns.
I no longer wish to receive email or text notifications...How do I unsubscribe?
Please visit our unsubscribe page to unsubscribe from text and email notifications.
For text notifications, you can also unsubscribe by texting STOP to 80676. Please note, this will unsubscribe you from ALL text notifications. If you only wish to unsubscribe from a particular alert, it is recommended to use our unsubscribe page to do so.
Can I save extensions in the app so I don't have to search every time?
Yes. Favorites allow you to save the rainout lines you wish to view to your own list.
Favorite ALL of the Wellington Parks and Recreation alerts by tapping the star when "Wellington Parks and Recreation" first shows up in the search results.
Favorite a specific alert by tapping into Wellington Parks and Recreation's extension list, and tapping the star icon on individual extensions.
When viewing favorites, if there are additional alerts to be seen, a button will be visible in the header indicating how many more are available for viewing.
I can't find the app on my iPad...
To find and download the app on your iPad, visit the Apple app store and search rainoutline.com. If your search results return 0 results, check your search settings and change them to include iphone apps in the results. You should now be able to see the rainoutline.com app, and download it to your iPad.
I didn't receive my confirmation text...
If you did not receive a confirmation text to your phone, please text HELP to 80676.
You will receive a message stating "4INFO offers standard rate text message alerts. Reply STOP to opt out. Msg&Data rates may apply. Freq of alerts is set by you. Info: email@example.com."
Once you have received this message, return to the Subscribe page and attempt to sign up your number again. In most cases, the issue is resolved, and you will receive your confirmation text.
If you still do not receive a confirmation text, you will need to contact your phone carrier and ask why you are not receiving SMS messages from short code 80676. Please email firstname.lastname@example.org to let them know your phone carrier and the resolution they provide.
You can also contact us with questions or concerns.
I didn't receive my confirmation email...
Alert delivery by email cannot be guaranteed due to email service providers' message filtering practices. If you did not receive your confirmation email, please check your junk/spam folders.
We highly recommend adding alerts@RainoutLine.com to your Safe Senders list, in order to help ensure delivery to your inbox.
Do you have an Android or iPhone mobile device? If yes, we recommend downloading the free RainoutLine.com app from the app market/store instead of signing up for email alerts. The app gives the benefit of quickly checking the status whenever you need to know as opposed to alerts that are sent every time the status is updated.
Will my email or phone number be shared?
Your email and phone number will only be used to for sending subscribed notifications and confirmations. Your email and number will never be shared or sent any other type of communication.
I don't see an answer to my question...
For additional questions or concerns about pavilion rentals, please call the Wellington Parks and Recreation Department, at (561) 791-4005
Who do I call if I need assistance on the day of my rental?
For assistance, please contact the front desk at Village Park, at (561) 791-4005. Park rangers are available throughout the week / weekend, and can be sent to assist you in case of any issues.
I need to cancel my pavilion reservation...will I get a refund?
Refunds may be requested by completing a refund request form, available at Village Park.
The completed form must be received by the Wellington Parks and Recreation Department at least 24 hours in advance of your rental.
Refunds are not issued for inclement weather on the day of the rental.
Can I have other vendors on site during my pavilion rental?
Yes, however all vendors must be approved PRIOR to the rental date by the Athletic Programs Manager. Please call (561) 791-4741 for more information.
Are Bounce Houses allowed at the pavilions?
Yes, bounce houses are allowed, but can only be placed at the following locations:
Village Park: All Pavilions – 1, 2 and 3
Tiger Shark Cove
Only Pavilion 3 (large)
IMPORTANT: The rental company providing the bounce house must provide a generator for the inflatable, and must have a certificate of liability insurance on file with the Village of Wellington Parks and Recreation Department PRIOR to the rental date. Please call (561) 791-4005 with questions or concerns.
Do the pavilions provide for water or electricity access?
No, we do not provide water or electricity access.
Do I need to be a resident to reserve a pavilion?
No, you do NOT need to reside in Wellington in order to rent a pavilion. Pavilion rentals are available for both residents and non-residents.
How far in advance can I reserve a pavilion?
Pavilions can be reserved up to 3 months in advance.
Why do I see Wellington Solid Waste AND Solid Waste Authority of PBC on my bill?
Wellington Solid Waste assesses for the collection and transportation of all waste and recycling for its customers. The Solid Waste Authority (SWA) of Palm Beach County assesses for the disposal of all waste.
For more information the county SWA, please visit http://www.swa.org/27/About-Us
IN ACCORDANCE WITH THE SECTION 403.7049, FLORIDA STATUTES AND CHAPTER 62-708, FLORIDA ADMINISTRATIVE CODE THE FOLLOWING DISCLOSES THE FULL COST OF SOLID WASTE MANAGEMENT SERVICES WITHIN THE VILLAGE OF WELLINGTON, FLORIDA FOR THE YEAR ENDING SEPTEMBER 30, 2015.
RESIDENTIAL COLLECTION SERVICE
*COMMERCIAL COLLECTION SERVICE
Collection cost per uncompacted cubic yard for 2015 is $6.07
Collection cost per uncompacted cubic yard for 2016 is $6.25
**RESIDENTIAL DISPOSAL SERVICE
* Does not include container rental rates
** Solid Waste Authority of Palm Beach County separately collects processing and disposal costs through an annual Non-ad Valorem assessment
What is a millage rate?
The millage rate is the ad valorem property tax rate levied per $1,000 of a property’s taxable value. The rate is expressed in mills, which is equal to 0.1 percent of the taxable value. Each taxing authority adopts a millage rate each year that appears on the property tax bill. To calculate the tax levy using a given millage rate, the formula is:
$ Ad Valorem Tax
For example, a Wellington property with an assessed value of $250,000 and exemptions of $50,000 has a taxable value of $200,000. The ad valorem property tax for Wellington would then be:
What is the Acme Improvement District that appears on my tax bill?
The Acme Improvement District (AID) is a dependent special district originally created by the Florida legislature in 1953 to provide drainage, water management, and infrastructure development in western Palm Beach County.
Special Districts are unlike municipalities and counties in that some of them, including Acme, collect revenue from non-Ad Valorem assessments. This means that the amount of the assessment is not based on the value of the property. Assessments are unit-based and paid solely by landowners benefiting from the services that Acme provides.
The number of units is based on the amount of land owned using the following table:
Up to 1.49 Acres
How is my Taxable Value calculated?
The taxable value of a property is its assessed value less any exemptions. Exemptions may include Homestead, Veterans, Senior, Agricultural or other state and local exemptions.
How do I report a water or sewer problem?
Call our Utility Customer Service department at (561) 791-4010 between the hours of 8am to 5pm Monday through Friday, and Wednesday 7:00am - 6:00pm. For emergencies after normal business hours please call our Water Treatment Facility at (561) 791-4037 [This is an after-hours emergency number only].
If you live in Buena Vida, Olympia or Villagewalk please contact Palm Beach County Utilities 24-hour Emergency Center, phone (561) 740-4600 and select option 1.
Who do I call if I have a question about my bill?
You can contact our Customer Service Center at 561-791-4010 Monday – Friday from 8:00am – 5:00pm, Wednesday 7:00am - 6:00pm.
Who do I call in cases of an emergency?
Customer Service: (561) 791-4010 during normal business hours Monday – Friday from 8:00am – 5:00pm, Wednesday 7:00am - 6:00pm.
After-hours emergencies only: (561) 791-4037
What does a water meter box look like and where is it located?
I am away from my house a lot. Is there anything I can do to prevent someone from using my water when I am not there?
If you plan to be away for an extended period of time, we suggest you to have your water meter turned off. This will prevent unauthorized water use or loss of water due to leaks or line breaks while you are gone. We require one business day notice
Why do I still have to pay a monthly fee even though my service is off or no water is used?
Base charges are necessary to recover the on-going expenses required to keep service available to the property. Even though there is no water usage, the Department must operate and maintain the water and wastewater treatment plants, maintain the lines and lift stations, read the meters and mail the monthly bills. These costs continue to be incurred regardless of occupancy or actual water consumption. These charges are billed to all of the Utility’s Customers.
To transfer or cancel service, please notify us at least 3 business days in advance of the requested date of disconnection. Verification of an ownership change will be required to discontinue service. We will need a forwarding address to ensure the final bill and/or any remaining deposit is properly forwarded. Customers are responsible for all charges associated with the service address until the service is permanently disconnected. Call (561) 791-4010 for more information.
When do I get my deposit back?
Deposits are returned as a credit on your account after 24 consecutive months of service as long as the following requirements have been met:
The account has not been delinquent more than twice within the past 24 months
Payment has not been refused by a bank within the past 12 months
Service was not disconnected for non-payment within the past 12 months.
If not credited after 24 months, your deposit is credited to your account at the time of your final billing after deduction of outstanding charges.
I forgot to pay my bill. How long do I have before my water is disconnected?
An account is delinquent and will incur past due charges if payment is not received by the due date. If the entire past due balance is not received at our office within 10 business days of the past due statement date, your service is subject to termination without further notice.
Why is my bill higher than normal this month?
Water bills are based upon monthly meter readings indicating the amount of water delivered to the customer. The typical usage for a single-family residence is approximately 3 – 4 thousand gallons per person per month (without lawn irrigation). The most common reasons for high water usage are excessive irrigation and leaky plumbing fixtures.
Do I need a deposit, if so, when do I get my deposit back?
Each new customer is required to place a security deposit with the village. Your deposit is returned as a credit on your account after 24 consecutive months of service provided:
Your account has not been delinquent more than twice within the past 24 months.
You have not paid with a check that has been refused by a bank within the last 12 months.
Your service was not disconnected for non-payment within the last 12 months.
If you should move out of our service area and your deposit is still on record, it will be credited to your final bill. After deducting any outstanding charges, a check for the difference will be included with that bill.
If you move to a new location within our service area, your deposit can be transferred to your new address. You are allowed a month's overlap in service before another deposit is required.
Deposits may be waived if a former customer has had service within the preceding 24 months and had their deposit returned for good credit. Any former customer not meeting these requirements will be processed as a new account and be required to pay a standard utility deposit. Your deposit does not prevent the disconnection of service due to non-payment. If service is disconnected for non-payment of the account, an additional deposit may be necessary at the time of reconnection.
Where is the Wellington Amphitheater located?
The Amphitheater is located at 12100 Forest Hill Boulevard, Wellington, FL 33414 in Wellington’s Municipal Complex, adjacent to Scott’s Place Playground.